At Art Tales, each product is handcrafted with care and made to order, ensuring you receive a unique and high-quality item. Here’s everything you need to know about our shipping and order processing:
- Order Processing Time
Since all our products are handmade on order, processing may take up to 4-5 days before the order is shipped. If the product is available in inventory, we will ship it the next day. - Cash on Delivery (COD) Orders
For all COD orders, we use shipping aggregators like Shiprocket. Please note, due to third-party involvement, we do not have control over variations in delivery time. - Prepaid Orders
For prepaid orders, we might use reliable offline shipping services like DTDC or Trackon, ensuring your order reaches you safely and on time. - Order Tracking
Once your order is shipped, tracking details will be emailed to you, allowing you to follow your package’s journey until it reaches your doorstep. - Returns and Refunds
For any returns or refunds, please refer to our Refund and Returns Policy for further details.
Feel free to reach out to us for any shipping-related queries at [email protected].